Where do we find my purchase history?

To examine your purchase history, please look at the guides below:

I’ve seen another site that gives in-game services and products for Supercell games. Could I purchase from them?

On your mobile device if you want to make an in-app purchase, the only way is to buy through the game itself. Avoid any 3rd party websites that vow you improvements for the games (like “free gem” internet sites, etc). These websites may gather your private information, cash, or both, and sometimes never ever deliver the guaranteed in-game services and products. Attempting to sell, redeeming or exchanging digital currency that is in-game otherwise banned by our regards to provider.

ESSENTIAL: just like such a thing pertaining to the world-wide-web, keep your passwords to yourself and start thinking about changing them on a basis that is regular. Supercell won’t ever ask you to answer for the game account password(s) or charge card information.

I’ve received a bill for a purchase i did make n’t. Exactly just exactly What must I do if we suspect fraudulent task?

If neither you nor other people who’s got usage of your unit have actually played certainly one of our games, you have already been billed for the purchase(s) made in your games, chances are that the Bing or Apple account had been compromised. If that’s the case, instantly contact Apple or Bing by using the guidelines below:

For Apple (iOS) products: browse Apple support and choose the “Contact iTunes store support” link, then “Purchases, billing and redemption” and select the choice that fits you well.

For Bing (Android os) products: Please deliver a contact to moms and dads@supercell.com or contact us straight through in-game help when you go to Settings > Help & help then touch “call us” into the top right hand part. In your message please state the title associated with game the acquisition was manufactured in and add the receipt associated with purchase. The transaction ID (appears such as this – GPA.1234-1234-1234-12345) in the bottom for the document needs to be noticeable. Receipts for deals have now been emailed for you by Bing after each purchase..

At transactions@supercell.com if you’ve already contacted Apple or Google about suspected fraudulent activity and they’ve sent you to us, please contact us. Make sure to add details that are specific just just just what occurred so when, deal ID receipts, appropriate screenshots, etc.

How do I contact Supercell?

Like we stated, we’re here to aid! You can contact us if you have any more questions, there are several ways!

AM I ABLE TO CALL SUPERCELL?

We do not provide help via phone but our company is very easy to achieve either directly from in the game or via e-mail. Our well trained support staff is thrilled to reply to your concerns 24/7 within the languages that are following Arabic, Dutch, Chinese (Simplified & Traditional), English, Farsi, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish, Thai, Turkish and Vietnamese.

JUST HOW TO CALL US STRAIGHT FROM IN THE GAME

CONTACT VIA E-MAIL

You are able to deliver us a contact at moms and dads@supercell.com. In your e-mail, make sure to consist of any particular details that could be of good use, like just what occurred so when, possible deal ID receipts, appropriate screenshots, etc.

WHERE IS SUPERCELL LOCATED?

Supercell’s Headquarter is in Helsinki, Finland. Furthermore we now have offices in bay area, Tokyo, Shanghai and Seoul.

Safety Checklist

Supercell’s games are created to be enjoyed. They could be a good way to|way that is great} destress and take some slack. In the event that you feel as if your youngster is not having much enjoyable aided by the games, then do not be afraid to talk with them about this. Below is a summary of things that can be worth talking about along with your son or daughter.

HAVE A DISCUSSION WITH THE CHILD REGARDING GAMING

Speak about your kid’s video gaming practices. Encourage them to talk with you about anything that upsets them.

We advice showing interest and also playing together with your youngster at regular periods. Helpful hint: proceed through in-game tutorials and game guides together sure the two of you know how the game works. In specific, you and your son or daughter should be aware of simple tips to utilize the mute and report device.

Make sure that your young child’s in-game nickname just isn’t their genuine title. You may also want to check on if their nickname is improper.

Get acquainted with techniques to limit or switch off in-app acquisitions on unit.

Very carefully talk about the potential risks of speaking with strangers online. produce a skepticism that is healthy of they truly are chatting to and by what. Key things they ought not to share include: sex, age, location, ethnicity, religion, sexuality, height, hobbies

If all plain things fail along with your son or daughter incurs in-game issues, report it so we can really help.

Online Slang Guide

an original language that is new emerged online, specially in games. Listed here are some commonly used terms blackcupid, along with what they suggest. This may be useful when having a discussion together with your youngster about video gaming.