Customer Service Agent (Cash Advance / Cash Loan Industry)

Customer Service Agent (Cash Advance / Cash Loan Industry)

Definition

PH economic solutions try a family group possessed company that works from inside the buyers monetary and loan treatments market. We one goals at heart, to provide financial balance to every a clients. Because the business was actually started in 2001, we now have developed over 40 part places in 6 states, plus an internet telephone call center. Once we still develop, the audience is seeking to put energetic, positive and sales-oriented people to join our house.

  • Aggressive hourly salary plus prospective month-to-month added bonus
  • Premium time off (eligible after ninety days)
  • Fitness, dental care and vision insurance (eligible after 60 days)
  • Future disability and coverage purchased of the company after ninety days
  • Detailed knowledge to help advance your job

As a person Service Representative, you would have a hands-on character in working with people and accountable for finishing jobs associated with the department’s daily procedures. You should have an active part in conference all performance objectives and metrics for your part as explained by upper administration. To take action, this position needs exceptional customer care abilities (both over the phone as well as in individual), focus on info and a desire for sale. This place are liable to assist build, aid, and be involved in all promotion and range efforts. Work obligations are required to get completed in a manner that complies with all of federal and state regulations and adheres to company policies, methods, and practices.

After education, you’ll end up anticipated to endorse and sell our very own financial products and other service to clientele. You should have exceptional interaction skill to build powerful relationships with besides all of our current visitors, and the prospective people. You will additionally assist help with carrying out promotion efforts in the neighborhood to simply help establish deals and consumer growth.

While progress is always vital, very try accumulating and providing in a responsible ways. You will end up expected to follow their plans, treatments and all applicable state and federal rules. You’ll need to have the possibilities to keep precise funds settings and make certain team protection processes are performed. It is vital that you enter client and deal details precisely inside aim of profit program and produce and sustain precise customer data files with all of necessary paperwork. Work and document collection calls, and just about every other authorized range strategies.

This position need standing for very long time period, training and holding as much as 20 pounds. Services may be performed inside or in the open air as needed. Capacity to operate a pc and point of deal system, calculator, copy machine and incorporate https://guaranteedinstallmentloans.com/payday-loans-tx/kingsland/ manager’s filing system. You will additionally be the cause of keeping on a clean and welcoming consumer ecosystem, to incorporate vacuuming, dusting, cleaning restrooms and windowpanes with supplied washing equipment.

You really must be offered to run amongst the several hours of 8:30 a.m. to 6:30 p.m. Monday through tuesday, and 8:30 a.m. to 1:30 p.m. on Saturday, with booked hours set up by management every week. Capability to feel prompt, protect close attendance, and sometimes run above 40 time per week.

This will be a full-time work, with usually 40 time each week and an adaptable schedule, with occasional overtime needed. The data over has been designed to suggest the overall nature and level of services sang by staff members inside this category. It isn’t built to contain or perhaps translated as a comprehensive inventory of duties, duties, and skills necessary of workers allotted to this job. Worker may carry out other relevant duties as negotiated to satisfy the ongoing needs from the business. PH economic solutions is an Equal options manager encouraging assortment on the job. We really do not discriminate based on handicap or insulated properties.

Support Service Associate (Payday Loan / Advance Loan Business)

Should be 18 years old and eligible to work with america. Must certanly be capable effectively execute all blog post offer displays, including a criminal background check, research check and medicine test. Regular and punctual attendance is essential. Schedules might be changed as required to support company specifications. Must see all applicable state and local regulatory requirements.