We sent a good high priced items by using the printed Mercari label

We sent a good high priced items by using the printed Mercari label

This is actually the past reaction out of Mercari: “Hey Jennifer I understand that quality or answer provided do maybe not prefer the end for now

You are right, Mercari is actually legitimate and you can safer however, we must rest easy in regards to the vendor together with a purchaser when dealing.

It is much better and you will secure getting a purchaser to search during the e-bay

The container was acquired from my personal office one happens to films listing most of the shipping and having getting security factors. The container try acquired by the the regular USPS carrier to the 9/twenty-eight. USPS goes through bundles at pickup which creates the fresh new manifesto and you may standing record information up until it’s lead. My personal bundle reveals precisely the first mailed entry without any standing. I’ve you don’t need to mistrust the service provider, he’s our normal carrier and also accepted he gotten the brand new package. I’ve filed an inquiry toward postoffice and you will prepared for an update, the buyer understands this new missing plan and also started most wisdom. I’ve been inside constant connection with Mercari and you will received the newest following: “Don’t worry about it, in the event your acquisition hasn’t received any recording condition by , please let us know and we will revisit this case. “. Towards 9th Mercari responded the next: “Conversely, we are not able to launch money up to we can confirm beginning into customer” I’ve found it hard to trust owner could have acquired the container without having any tracking updates so that the package seems to end up being destroyed or taken. I’m very sorry should this be happening, our company is constantly working to help make the platform perfect for visitors. But not, for it kind of situation, this is actually the roadway that we have to go as a consequence of, considering our market recommendations.” This is basically the Worst customer service I have previously seen. It looks if you ask me that vendor doesn’t have security to have destroyed bundles, one reliable company how big Mercari should stand behind the brand new income and you may release financing. Abstain from the site or be aware you’ve got Positively no shelter otherwise help and will be your money and product In the event the things goes wrong !!

Mercari is not a safe place to shop for. I have personal experience having to get anything a lot less discussed. My spouse purchased a dress having gaps on leggings and advertised they making use of the expected pictures. Mercari customer service does not want to offer the girl the brand new go back delivery identity and you will reimburse her currency even with creating all of the they expected and you will appearing the latest openings throughout the leggings. There’s absolutely no visitors cover and we will never be purchasing things here later. Mercari did not cover the customer despite whatever they claim. Support service are horrible at the best. That is in fact also bad, as it will be high when the there were almost every other, top alternatives in order to e-bay.

As i said already regarding post, men and women that’s investing everything has to be careful. Do you read the seller ratings and description before buying?

John said there were photo, but the supplier didn’t inform you photo of gaps, Or inform them about the subject so they really could decide what so you’re able to do. It’s the proven fact that Mercari did not prize taking good care of the client that concerns me a whole lot more.

I tried that, this took place. leading merchant, product that i wanted, less expensive than regular but nevertheless realistic; never ever niche dating online comes. record amount completely wrong, ordered a few weeks ago, still have not become. ask supplier regarding it, brings another recording number, still doesn’t work ect… ect…